Our asset recovery program is a turn-key program that combines list management, direct marketing, reverse logistics, repair and refurbishment, and rebate processing to recover valuable wireless handsets from upgraded and disconnected customers. We make it easy for customers to return out-of-service wireless devices so they can be reintroduced into the supply chain at a fraction of the cost of new devices.

Program Overview:

• Turn-key scalable program customized and segmented by customer type.
• Rebates paid directly to customer by check or applied as a credit to customer’s wireless account.
• Personalized RMA assigned to each customer to ensure rebates processing accuracy.
• Environmentally-friendly (“green”) component to assist customers with the disposal of handsets that are no longer needed.
• Inbound call center representatives to handle customer inquiries about the program shipments and rebates.

Program Benefits:

• Low cost mechanism to recover and reuse handsets throughout the insurance program and within other service and repair programs.
• Detailed reporting package, by campaign, used to refine future campaigns.
• Environmentally friendly process allows carrier and customer to maximize the value of their unused asset.