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Who We Are
Extended service solutions with your customers in mind.
Great customer service does not end with the sale. In fact, the success, profitability and sustainability of an extended service program are usually measured after the completion of a transaction. That is why it is important to partner with an extended service provider that not only understands the nuances of the program, but more importantly, one that gets the customer’s point of view.
Assurant Solutions can ensure your customer’s satisfaction by providing high-quality, forward-thinking, customer-focused programs. Not only do our fully integrated capabilities and customization provide revenue-generating opportunities for you, they also deliver a worry-free, seamless experience for your customer.
As the global leading provider of extended service plans, automotive and recreational vehicle services, wireless protection, home warranty and commercial equipment maintenance programs, we have over 20 years of extended service experience. We provide our partners with innovative extended service and equipment maintenance solutions that focus on meeting the unique needs of our clients and their customers. Our experience and expertise in the extended service business has resulted in $1.6 billion in annual service contract revenues and over 33 million contracts for 2006.
At Assurant Solutions, we make it our business to understand your needs and your customers’ expectations. Every decision, every strategy, every customized solution and service we create is based on what is critical to your business today – and how it will evolve tomorrow.
Biographies
| Joe Erdeman |
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Executive Vice President and President |
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| Jimmy Atkinson |
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Senior Vice President, General Manager, Automotive and Recreational Vehicle Services |
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| Gary Bursevich |
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Senior Vice President, General Manager, Wireless |
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| Keith Meier |
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Senior Vice President, General Manager, Extended Service Contracts |
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| Samantha Jones |
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Vice President, New Product Development |
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| R. Alan Moak |
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Vice President, Chief Operations Officer |
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| Sofia Shosh |
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Vice President, Point-of-Sale Marketing |
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