What’s the difference between a manufacturer’s warranty, an extended warranty and a protection plan?
A manufacturer’s warranty usually covers defects in materials and workmanship for a limited time only. Protection Plans are an optional form of enhanced product coverage that provides additional value to our customers. “Extended warranties” or “extended service plans” are common names for protection plans. Protection plans are a lot more flexible and offer more comprehensive coverage benefits than a manufacturer’s warranty. Many protection plans even cover you against mechanical breakdowns, accidental damage, or loss and theft. Learn more about how your product is protected by referring to the Terms and Conditions that came with your protection plan.
When does my extended protection coverage start?
Your extended protection coverage start date will vary depending on the product and the manufacturer’s warranty period. Always review the Terms and Conditions that come with your protection plan for specific coverage details. Many of our plans offer valuable coverages that start on the day you purchase the plan. If you still have questions, you can always connect with our Customer Service department at the toll-free number noted in your Terms and Conditions, or click the contact button above and fill out the contact form and we will get back to you.
How long will my coverage last, and what does it cover?
Coverage periods vary depending on the product and manufacturer. Please refer to the Terms and Conditions that came with your product to determine specific coverage information. For additional information, you can contact us directly by clicking the contact button above and filling out the contact form.
What if I need to make a claim? Is it complicated?
It’s easy to make a claim. Just contact us via the phone number that is noted within your Terms and Conditions. Our knowledgeable and friendly customer service team will walk you through the rest. You may also be able to make a claim online via the website of the retailer from whom you purchased your product.
For additional information, you can contact us by clicking the contact button above and filling out the contact form.
How can I get a new copy of my Terms and Conditions?
Click the contact button above and fill out a contact form. Please indicate on the form that you would like a reprint of your Terms & Conditions. We will contact you to get the necessary information to send you a copy.