President & CEO, Assurant Solutions, Canada
Robert joined Assurant in 2003 and has been given increasing levels of responsibility during his tenure with the company. Initially he joined the company as Business Development Director, working to develop credit insurance and extended warranty opportunities with major Canadian retail chains and financial institutions. After progressive positions including Vice President of Sales, Marketing, and Customer Service, he moved into the position of Chief Marketing Officer in 2010. Robert assumed full responsibility for the Canadian Business in 2012.
In his current role, Robert is Chief Executive Officer of Assurant Life of Canada, President of Assurant Services Canada Inc., and Chief Agent in Canada for both the American Bankers Insurance Company of Florida and the American Bankers Life Assurance Company of Florida. He is very active in the insurance industry and sits on the Board of the Canadian Association of Financial Institutions in Insurance.
Robert joined Assurant Solutions Canada following a successful career with Canada Life and Manufacturers Life in senior sales leadership positions. Robert was educated at York University in Toronto, obtaining a Bachelor of Arts Degree with a Specialization in Economics. Robert is married with three sons and resides in Toronto.
Regional CFO, Assurant Solutions, Canada and Asia Pacific
Steve joined Assurant Solutions in 2003 as the Senior Director of Finance for Canada and was appointed Vice-President, Finance for Canada in 2006, later becoming the Regional CFO for Canada and Asia in 2014.
Steve joined Assurant after a successful career as Vice-President, Mortgage Investments at Sun Life Assurance Company, where he was responsible for leading the Mortgage Department for the Canadian Operation and managed the $4.3 billion commercial mortgage portfolio. Steve attended the University of Manitoba where he obtained his Bachelor of Commerce (Honours), Accounting major and attended the Schulich School of Business at York University where he received his MBA.
Steve is a member of the Canadian Institute of Chartered Accountants, the Institute of Chartered Accountants of Ontario and the Financial Executives Institute. He is married with two daughters and resides in Toronto.
Regional Counsel, Assurant Solutions, Canada and Asia Pacific
Brian joined Assurant Solutions in the fall of 2012 as Senior Corporate Counsel. He was promoted in 2013 to lead the Canadian legal team and then again in 2014 to his current role of Senior Director, Regional Counsel for Canada and Asia Pacific. In this position, Brian is a member of the Senior Leadership Team for Canada and has oversight responsibility for legal matters in China, Japan, South Korea and Taiwan. Brian has been appointed to the Executive Operations Committee of The Canadian Association of Financial Institutions in Insurance.
Prior to joining Assurant Solutions, Brian was an Associate at Goodmans LLP in Toronto, a premiere full service law firm. He joined Goodmans LLP as an associate in 2004 following summer and articling positions with the firm. He obtained his Juris Doctor degree from Osgoode Hall Law School at York University in 2003 and received a Bachelor of Arts degree from The University of Western Ontario in 1998, while majoring in Economics. Brian resides with his family in Toronto, Ontario.
Vice President, Business Development & Client Management, Assurant Solutions, Canada
Paul joined Assurant in 1995 and has held a variety of positions over his time with the company. Paul has been given leadership positions in Claims, Marketing, Business Development and Client Management.
Paul is a member of the senior leadership team and is responsible for the management of our client partnerships and the development of new business opportunities within the Mobile, Creditor, Auto, Inclusive Benefits and Retail businesses. His responsibilities include the growth of our current portfolio through the addition of key strategic products and services, the development of new partner relationships, product development and direct marketing.
Prior to joining Assurant, Paul worked for Confederation Life in a variety of roles including Claims, Marketing and Human Resources. He resides with his family in Toronto, Ontario.
Vice President, Customer Experience, Technology & Marketing, Assurant Solutions, Canada
Vanessa joined Assurant Solutions in 2000 and has held progressive positions since that time. She entered the company as a part of the Marketing team managing Direct Marketing efforts for our client partners. During her time with Assurant, Vanessa has held a variety of roles touching Account Management, Marketing, Business Development and Operations. In August 2015, she moved into her current position, with overall responsibility for Operations, Technology, Marketing Communications, and Training.
Vanessa is a member of the Canadian Senior Leadership Team and is accountable for delivering superior Customer Experience for all our partners out of our Kingston, ON location. In addition, she is responsible for all aspects of Assurant’s technology and digital solutions and both internal and external Marketing Strategy and Communications.
Prior to joining Assurant, Vanessa focused her career with various roles in Customer Service and Outsourced Telemarketing firms in Toronto. Outside of work, she is on the Board of Directors of The Brides' Project, a not-for-profit organization that supports various cancer charities. Vanessa is married with two children and resides in Toronto.
Appointed Actuary & Chief Risk Officer, Assurant Solutions, Canada
Brent has held progressive levels of responsibility since he joined Assurant Solutions in 2006. Today he is the Vice President, Senior Actuary with responsibility for all actuarial and risk management functions within the Canadian Business.
During his 20 years of experience in the Actuarial field, Brent worked at Bank of Montreal, Lincoln Re, Manulife Financial and Foresters. He is a Fellow of the Canadian Institute of Actuaries, a Fellow of the Society of Actuaries, and a Member of the American Academy of Actuaries.
Brent holds Honours Bachelor of Science in Actuarial Science from the University of Western Ontario. He is married with three children and resides in Toronto.
Head of Compliance, Assurant Solutions, Canada
Carol is Senior Director Compliance of Assurant Solutions. Carol is responsible for managing the Canadian Compliance Department as it supports Assurant Solutions and Preneed Canada in achieving their strategic goals while maintaining compliance with all associated laws and regulatory obligations. In supporting the business, Carol provides independent oversight of the assessment, identification, mitigation, and management of regulatory compliance risks.
Prior to joining Assurant Solutions in January 2012, Carol spent five years with TD Bank leading compliance teams in anti-money laundering and insurance, and, prior to working at TD, spent five years at Canada Life managing legislative compliance initiatives for insurance and reinsurance areas. As a foundation to her compliance work, Carol began her career as a law librarian in large law firms in Toronto.
Carol holds a Bachelor’s degree in Political Science and a Master’s degree in Information Science from the University of Toronto.
Head of Human Resources, Assurant Solutions, Canada
David brings 20 years’ experience in human resources with expertise in organizational design and development, rewards & recognition, talent acquisition, performance management and leadership coaching. David has worked in a variety of industries including technology, finance, insurance, social services and operations.
David was hired into Assurant Solutions in 2009 as the Manager of Human Resources for the Canadian Operations center. He now leads Human Resources for Assurant Solutions Canada and Global Preneed with teams in Canada and the US. Prior to joining Assurant Solutions, David worked for a global telecommunications company, Nortel Networks, where he held several roles supporting various parts of the business over his 10 years with the company. David has also worked for JDS Fitel/Uniphase and Ward Associates Search Firm in Ottawa.
David holds a Bachelor’s Degree in Social Sciences from the University of Ottawa and is a member of the Human Resources Professional Association in Canada. David lives near Kingston, Ontario with his three kids.